Can I place the order today and choose the day of delivery?
Yes, you can choose the day you want to receive it or pick it up when you configure the order.
Can I modify my purchase once it has been confirmed?
Yes, you can do this through your sales representative until the order is being prepared.
Can I place my orders by phone?
In order to speed up the process, it is recommended that orders are placed via the web or the app. If you have any doubts, you can contact our sales [...]
Which are the payment methods?
Orders can be paid by credit card on the website or by arranging a monthly bank transfer.
How far in advance do I have to place my orders?
Usually, up to the day before you receive your order. However, we always recommend that you do not rush your order in order to avoid problems with availability and preparation.
Why sometimes the products I have ordered or reserved do not arrive?
We work with a very fragile product that can suffer for many reasons in the process of transport, storage, ... Fortunately, we have a very professional team that is fully [...]
Do I need to place a minimum order?
No, but we advise you to order more than 50 € to avoid incurring extra preparation costs.