Our range of products is very wide and is divided into 8 large product families: natural, dried and preserved cut Flowers, natural, dried and preserved Greens, Plants, artificial Products, Accessories. We also offer a manufacture service.
How is VAT applied?Julia Peris2022-09-22T16:43:49+02:00
All the stock we sell goes through three levels of control: at the source (producer), on receipt of the goods at our facilities and before they are packed.
Once the goods are shipped, it will depend on the conditions of the agency with which they are sent and the time of year, which suffers more or less during the journey. That is why we always recommend, as far as possible, to use our own specialised cold delivery service. More information.
When do we restock?Julia Peris2022-09-15T09:09:14+02:00
In case you are absent when the order is to be delivered, an attempt will be made to reach you by telephone. If you cannot be reached, contact your sales representative so that they can offer you an alternative collection point.
How do I have to proceed if the goods do not arrive in good condition?Julia Peris2022-09-19T09:14:33+02:00
Although we sell to professionals (freelancers or companies), we seek a regular business relationship with our customer.
Therefore, if it is a one-off purchase for something specific, we recommend that you deal with a florist or decoration company who, in addition to having access to our products, will be able to provide you with personalised advice.