VERDNATURA LEVANTE S.L. is committed to complying with current legislation at all times regarding the processing of personal data. Through the following privacy policy, VERDNATURA LEVANTE S.L. informs users of:

1. WHO WILL PROCESS YOUR DATA?

The person responsible for processing your data is VERDNATURA LEVANTE S.L. with CIF B97367486.

Identity: VERDNATURA LEVANTE S.L. – CIF B97367486

Address: C/ Fenollar nº 2, 46680 Algemesí, Valencia – Spain

Telephone: 96 324.21.00

VERDNATURA LEVANTE S.L. informs the user that the data provided through browsing our website, the contact form or sending emails, will be included in files owned by VERDNATURA LEVANTE S.L. (hereinafter VERDNATURA) and guarantees that they are fully responsible.

2. WHAT ARE YOUR PERSONAL DATA USED FOR?

Web registration

VERDNATURA informs you that it will only process the personal data you provide when registering on the web in order to manage your purchases through this, billing and collection of orders placed.

Satisfaction survey

VERDNATURA informs you that only treat the personal data you provide through the satisfaction survey in order to know your opinion about our product offerings and shopping experience as well as their consumption habits, all in order to help us improve in the future.

In order to provide an improved experience to our users, VERDNATURA will seek at all times to establish appropriate mechanisms to obtain the consent of the user for the installation of cookies that require it. When a user accesses our website a pop-up appears informing of the existence of cookies and that if you continue browsing our website you consent to the installation of cookies. The acceptance of the installation of cookies involves the acceptance of conservation of the IP address in the records of VERDNATURA, along with the date of acceptance, for a period of one year, in order to demonstrate the user’s consent, as established by current legislation on data protection. You can find more information in our “Cookies Policy”.

3. WHY MAY WE PROCESS YOUR DATA?

The processing of your data for the provision of the service is legitimized by the consent of the person concerned through browsing our website and acceptance of the privacy policy.

4. WILL YOUR DATA BE TRANSFERRED TO THIRD PARTIES?

In general, data will not be transferred to third parties unless required by law or in the event that it is necessary to fulfill your request. However, sometimes VERDNATURA could ask for consent to make some transfer of some data because it is considered appropriate or interesting. This consent may be revoked at any time before VERDNATURA.

Only personal information will be made available to third parties with whom VERDNATURA maintains a relationship to provide products or services to our users to offer or improve their products, services, or for advertising purposes.

The user is informed that their data will be transferred to the collaborating entities when necessary to provide the selected services.

5. WHAT RIGHTS DO YOU HAVE AND HOW CAN YOU EXERCISE THEM?

You can exercise before VERDNATURA your rights of access, rectification of inaccurate data, cancellation when, among other reasons, the data are no longer necessary for the purposes for which they were collected, opposition to the processing of your data, portability of your data to another data controller and limitation of the processing of your data in accordance with current legislation on data protection. You may revoke your consent at any time before VERDNATURA.

To exercise your rights, you can send a letter stating the right you want to exercise and to which file, accompanied by a copy of your identification document. You can send these documents and address or form of contact for notification purposes in the following email address info@verdnatura.es

VERDNATURA will respond to the exercise of rights within one month from receipt of the request, according to current regulations on Data Protection. This period may be extended for another two months if necessary, taking into account the complexity and number of requests. We will inform you of any extension within one month of receipt of the request, stating the reasons for the delay.

Likewise, the interested parties have the right to complain to the Supervisory Authority (Spanish Data Protection Agency; www.agpd.es).

6. WHEN DO WE COLLECT YOUR DATA?

The user provides personal data through browsing our website, through the contact form or sending emails.

What kind of information do we handle from our users?

The personal data or information handled by VERDNATURA can be mandatory or voluntary.

The mandatory data are those that are essential to fulfill your request. All fields marked with an (*) are mandatory. The User guarantees the authenticity and timeliness of all data communicated to VERDNATURA and shall be solely responsible for any false or inaccurate statements made.

Voluntary information is information that the user is not obliged to provide to contact us.

7. HOW LONG WILL WE RETAIN YOUR DATA?

The data will be retained as long as the user does not revoke their consent.

The IP address obtained through cookies will be stored for one year to demonstrate user consent.

Regarding the retention period for cookies, you can find more information on the VERDNATURA website.

In cases where consent is not necessary, data retention will occur for the duration necessary to provide the service and during the legally required prescription periods.

8. ARE MY DATA SECURE?

VERDNATURA guarantees the adoption of appropriate measures to ensure the confidential treatment of such data, considering the sensitive nature of the information.

VERDNATURA commits to keeping this data confidential and has implemented security policies in its information system in accordance with the type of data handled and the provisions of EU Regulation 2016/679.

9. LINKS TO OTHER WEBSITES

If you choose to leave our website via links to other websites not owned by our entity, VERDNATURA will not be responsible for the privacy policies of those websites or the cookies they may store on the user’s computer.

In compliance with Article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, we inform you that the domain www.verdnatura.es is owned by VERDNATURA LEVANTE, S.L.U., with registered address at C/ Fenollar nº 2, 46680 – Valencia, Tax ID: B97367486. Registered in the Commercial Registry of Valencia, Volume 8041, Book 5334, Folio 160, Sheet V-102076.