How do I have to proceed if the goods do not arrive in good condition?
In case the products are not received in good condition, it is necessary to contact your sales representative as soon as possible.
I have received my order, but an article is missing or I have received another article that I had not ordered. What can I do?
In the event that you are missing an item or have received another item by mistake, you should contact your sales representative as soon as possible.
How many days do I have to complain about what I have received wrongly from the day I receive it?
The deadline to file a complaint is 24 hours after receiving the order.